universal-sw.com +1 978 770 2200


Today’s retail companies must have a variety of multi-channel, comprehensive solutions to facilitate customer communication via social media and corporate websites.  Digitally confident clients with smart devices expect retailers to interface with them in a variety of formats that can be accessed anytime, anywhere.  Retailers require the rapid development and implementation of robust IT solutions to meet these requirements and remain competitive in the market.

Universal develops innovative and widespread retail solutions to help our clients increase their revenue by providing their customers with superior buying experiences. We develop and apply technology solutions to help our clients in retail thrive despite growing labor costs and rapid employee turnover.  Our technologies allow companies to anticipate workforce needs, hire and retain proficient employees, improve their supply chain processes, improve customer analytics, and exceed customer expectations.  We take businesses to a new level.